We’re committed to ensuring an accessible and enjoyable experience for disabled customers and those with specific requirements. If you have any questions about accessibility, please don’t hesitate to email

If you have any access requirements that you’d like us to know about, please fill in our access requirements form so that we can make sure that all of your needs are met. These might include:

Free Personal Assistant Ticket. We operate a free personal assistant ticket scheme. You are automatically eligible for this scheme if you can supply one of the following:

  • Front page of DLA / PIP (no specific rate required)
  • Front page of Attendance Allowance letter (no specific rate required)
  • Evidence that registered severely sight impaired (blind)
  • Recognised Assistance Dog ID card

We recognise that the evidence above might not include everyone that has an access requirement. If you do not have any of the above evidence but wish to apply for one or more access provisions, there will be space on the access requirements form to state why you require them. You are welcome to post or email copies of any additional evidence that supports your application if you have any, or contact us to discuss your application. Your application will be judged on a case-by-case basis

If you would like to take advantage of the free personal assistant ticket scheme, please book the rest of your tickets as normal. Then, when you have your booking reference number, please fill in the access requirements form.

Toilets we provide at least one accessible toilet at each main toilet blocks within the event site.

Accessible Parking

We have a blue-badge parking area, close to the event site, in the hard standing car park of Hotel Rudyard. To reserve an accessible parking space, please complete our access requirements form. You must display your blue badge in your car upon arrival and throughout.

Alternative formats for information

All information about the festival  is available as word documents upon request – please email

Medical services

Our first aid team provide comprehensive medical advice and treatment facilities and are very flexible in meeting specific needs. They will be based within the event site.

Access around the site

A day at the lake will be based around the Dam Head of Rudyard Lake. Most areas are accessible on pathways, and the main spectaculars including the tightrope walk and main performances will take place on the lake. Accessible viewing areas will be available. There will be several indoor marquees but a Day at the Lake is mainly an open-air event, so weather and ground conditions off the paths may be variable.

To see the terrain of the event site, take a look at the virtual tour below:


Terrain notes:
Lakeside: the area is made up of level pathways and grassed areas.
Accessible Parking to Lakeside: a short roadway on a hill.
Lakeside to the Storytelling field: a hard path on a hill.
Please get in touch with with specific questions regarding the terrain of the site.